---
Activities:
  A1:
    ActivityDialogs:
    - AD2
    - AD1
    ChangeTime: 2013-10-22 14:12:51
    Config:
      ActivityDialog:
        '1': AD2
        '2': AD1
    CreateTime: 2013-10-22 14:12:51
    EntityID: A1
    ID: '1'
    Name: Waiting on defect unit from customer
  A2:
    ActivityDialogs:
    - AD1
    ChangeTime: 2013-10-22 14:12:51
    Config:
      ActivityDialog:
        '1': AD1
    CreateTime: 2013-10-22 14:12:51
    EntityID: A2
    ID: '2'
    Name: Submit RMA details
  A3:
    ActivityDialogs:
    - AD3
    - AD1
    ChangeTime: 2013-10-22 14:12:51
    Config:
      ActivityDialog:
        '1': AD3
        '2': AD1
    CreateTime: 2013-10-22 14:12:51
    EntityID: A3
    ID: '3'
    Name: Ship defect unit to vendor
  A4:
    ActivityDialogs:
    - AD1
    ChangeTime: 2013-10-22 14:12:51
    Config:
      ActivityDialog:
        '1': AD1
    CreateTime: 2013-10-22 14:12:51
    EntityID: A4
    ID: '4'
    Name: Waiting on replacement unit from vendor
  A5:
    ActivityDialogs: []
    ChangeTime: 2013-10-22 14:12:51
    Config: {}
    CreateTime: 2013-10-22 14:12:51
    EntityID: A5
    ID: '5'
    Name: Ship replacement unit to customer
  A6:
    ActivityDialogs: []
    ChangeTime: 2013-10-22 14:12:51
    Config: {}
    CreateTime: 2013-10-22 14:12:51
    EntityID: A6
    ID: '6'
    Name: Update SN on Intranet
ActivityDialogs:
  AD1:
    ChangeTime: 2013-10-22 14:12:51
    Config:
      DescriptionLong: ''
      DescriptionShort: Submit RMA details
      FieldOrder:
      - Title
      - CustomerID
      - DynamicField_VendorTicket
      - DynamicField_RMANumber
      - DynamicField_TicketFreeText1
      - DynamicField_RMAReplacementSN
      - DynamicField_RMAContactPerson
      - DynamicField_RMAShippingAddress
      Fields:
        CustomerID:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '2'
        DynamicField_RMAContactPerson:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '1'
        DynamicField_RMANumber:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '1'
        DynamicField_RMAReplacementSN:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '1'
        DynamicField_RMAShippingAddress:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '1'
        DynamicField_TicketFreeText1:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '1'
        DynamicField_VendorTicket:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '1'
        Title:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: ''
          Display: '2'
      Interface:
      - AgentInterface
      Permission: ''
      RequiredLock: '0'
      SubmitAdviceText: Don't forget to link this RMA ticket to the original customer
        ticket
      SubmitButtonText: ''
    CreateTime: 2013-10-22 14:12:51
    EntityID: AD1
    ID: '1'
    Name: Submit RMA details
  AD2:
    ChangeTime: 2013-10-22 14:12:51
    Config:
      DescriptionLong: ''
      DescriptionShort: Defect unit received from customer
      FieldOrder:
      - DynamicField_RMADefectReceived
      Fields:
        DynamicField_RMADefectReceived:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: Vul de datum in waarop de defecte unit ontvangen is door
            ons
          Display: '1'
      Interface:
      - AgentInterface
      Permission: ''
      RequiredLock: 0
      SubmitAdviceText: ''
      SubmitButtonText: ''
    CreateTime: 2013-10-22 14:12:51
    EntityID: AD2
    ID: '2'
    Name: Defect unit received from customer
  AD3:
    ChangeTime: 2013-10-22 14:12:51
    Config:
      DescriptionLong: ''
      DescriptionShort: Defect unit shipped to vendor
      FieldOrder:
      - DynamicField_RMADefectShipped
      Fields:
        DynamicField_RMADefectShipped:
          DefaultValue: ''
          DescriptionLong: ''
          DescriptionShort: Vul de datum in waarop de defecte unit naar de vendor
            verstuurd is
          Display: '1'
      Interface:
      - AgentInterface
      Permission: ''
      RequiredLock: 0
      SubmitAdviceText: ''
      SubmitButtonText: ''
    CreateTime: 2013-10-22 14:12:51
    EntityID: AD3
    ID: '3'
    Name: Defect unit shipped to vendor
Process:
  Activities:
  - A1
  - A2
  - A3
  - A4
  - A5
  - A6
  ChangeTime: 2013-10-22 14:12:51
  Config:
    Description: Best effort/Return To Factory hardware replacements. Klant dient
      defecte unit aan ons op te sturen, wij sturen die terug aan vendor, we krijgen
      van vendor een replacement unit terug die weer doorgestuurd moet worden aan
      de klant. Geen Advance Replacement!
    Path:
      A1:
        T2:
          ActivityEntityID: A3
      A2:
        T1:
          ActivityEntityID: A1
      A3:
        T3:
          ActivityEntityID: A4
      A4: {}
      A5: {}
      A6: {}
    StartActivity: A2
    StartActivityDialog: ''
  CreateTime: 2013-10-22 14:12:51
  EntityID: P1
  ID: '1'
  Layout:
    A1:
      left: '331'
      top: '58'
    A2:
      left: '157'
      top: '6'
    A3:
      left: '499'
      top: '121'
    A4:
      left: '677'
      top: '184'
    A5:
      left: '876'
      top: '259'
    A6:
      left: '1075'
      top: '344'
  Name: RMA - Best effort/RTF
  State: Active
  StateEntityID: S1
  TransitionActions: []
  Transitions:
  - T2
  - T1
  - T3
Transitions:
  T1:
    ChangeTime: 2013-10-22 14:12:51
    Config:
      Condition:
        '1':
          Fields:
            DynamicField_TicketFreeText1:
              Match: .*
              Type: Regexp
          Type: and
      ConditionLinking: and
    CreateTime: 2013-10-22 14:12:51
    EntityID: T1
    ID: '1'
    Name: RMA details submitted
  T2:
    ChangeTime: 2013-10-22 14:12:51
    Config:
      Condition:
        '1':
          Fields:
            DynamicField_RMADefectReceived:
              Match: .*
              Type: Regexp
          Type: and
      ConditionLinking: and
    CreateTime: 2013-10-22 14:12:51
    EntityID: T2
    ID: '2'
    Name: Defect received
  T3:
    ChangeTime: 2013-10-22 14:12:51
    Config:
      Condition:
        '1':
          Fields:
            DynamicField_RMADefectShipped:
              Match: .*
              Type: Regexp
          Type: and
      ConditionLinking: and
    CreateTime: 2013-10-22 14:12:51
    EntityID: T3
    ID: '3'
    Name: Defect shipped to vendor
